Community Notice - ASUS AM5 motherboard owners

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Juan Jose Guerrero ASUS PC DIY Group
An important update for Ryzen7000X3D processor owners

Several AMD Ryzen 7000X3D owners have reported CPU and motherboard failures. We acknowledge the incidents/issues and have been communicating with AMD to analyze the possible causes. We have also contacted affected users to provide support and collect additional information.

Ryzen 7000X3D processors do not allow for CPU ratio or CPU core voltage tuning (CPU overclocking) but do allow for performance tuning and DRAM overclocking via PBO2 and EXPO memory. To support EXPO and/or memory overclocking at DDR5-6000 and beyond, SoC voltage has to be sufficiently increased to ensure compatibility and stability. The amount of voltage required varies between CPU samples. Some processors are more sensitive to overvoltage than others, and some are capable at running higher memory frequencies without needing as much voltage.

As confirmed with AMD, any intentional manipulation of these settings can damage the processor, socket, and motherboard. To mitigate this, we have been working with AMD to define new rules for EXPO memory and SoC voltage. To help protect the CPU and motherboard, we are issuing new EFI updates to limit the maximum available SoC voltage to 1.3V.

We recommend updating your motherboard UEFI BIOS to the latest release. Please also ensure the CPU is cooled adequately. Our recommendation is to use at least a 240mm AIO liquid cooler or high-performance air cooler.

If you have been affected, please do not hesitate to contact ASUS support for your region.

Any additional updates will be noted and updated in this post.

FAQ -

1. When are the new UEFI releases going to be released. Our expectation is to have the UEFI BIOS updates posted and available through the service and support website within the next 24 hours.


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Anandtech

The statement directly from AMD is as follows:

"We are aware of a limited number of reports online claiming that excess voltage while overclocking may have damaged the motherboard socket and pin pads. We are actively investigating the situation and are working with our ODM partners to ensure voltages applied to Ryzen 7000X3D CPUs via motherboard BIOS settings are within product specifications. Anyone whose CPU may have been impacted by this issue should contact AMD customer support."

zhjook

替你 机翻一下
uan Jose Guerrero ASUS PC DIY Group
面向 Ryzen7000X3D 处理器所有者的重要更新

一些 AMD Ryzen 7000X3D 所有者报告了 CPU 和主板故障。我们承认这些事件/问题，并一直在与 AMD 沟通以分析可能的原因。我们还联系了受影响的用户以提供支持并收集更多信息。

Ryzen 7000X3D 处理器不允许 CPU 比率或 CPU 核心电压调整（CPU 超频），但允许通过 PBO2 和 EXPO 内存进行性能调整和 DRAM 超频。为了支持 DDR5-6000 及更高版本的 EXPO 和/或内存超频，必须充分提高 SoC 电压以确保兼容性和稳定性。所需的电压量因 CPU 样本而异。有些处理器比其他处理器对过电压更敏感，有些处理器无需那么多电压就能运行更高的内存频率。

正如 AMD 确认的那样，对这些设置的任何故意操纵都可能损坏处理器、插槽和主板. 为了缓解这种情况，我们一直在与 AMD 合作，为 EXPO 内存和 SoC 电压定义新规则。为了帮助保护 CPU 和主板，我们发布了新的 EFI 更新以将最大可用 SoC 电压限制为 1.3V。

我们建议将您的主板 UEFI BIOS 更新到最新版本。还请确保 CPU 充分冷却。我们的建议是至少使用 240mm AIO 液体冷却器或高性能空气冷却器。

如果您受到影响，请随时联系您所在地区的华硕支持。

任何其他更新都将在本文中注明和更新。

常问问题 -

1. 什么时候发布新的 UEFI 版本。我们期望在接下来的 24 小时内通过服务和支持网站发布和提供 UEFI BIOS 更新。


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Anandtech

直接来自 AMD 的声明

如下：超频时的电压可能损坏了主板插槽和引脚垫。我们正在积极调查情况，并与我们的 ODM 合作伙伴合作，以确保通过主板 BIOS 设置向 Ryzen 7000X3D CPU 施加的电压在产品规格范围内。任何 CPU 可能受到影响的人这个问题应该联系 AMD 客户支持。”
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T.JOHN

Ryzen 7000X3D processors do not allow for CPU ratio or CPU core voltage tuning (CPU overclocking) but do allow for performance tuning and DRAM overclocking via PBO2 and EXPO memory.

强调了x3d不允许超频和调压，但允许内存超频开EXPO。

To support EXPO and/or memory overclocking at DDR5-6000 and beyond, SoC voltage has to be sufficiently increased to ensure compatibility and stability. The amount of voltage required varies between CPU samples. Some processors are more sensitive to overvoltage than others, and some are capable at running higher memory frequencies without needing as much voltage.

由于cpu体质不同，我打人为了大部分玩家稳定运行所以把电压加了高点。（一方面给自己挽尊，另一方面你们这些韭菜别给脸不要脸，无视我打人匠心优化）

We recommend updating your motherboard UEFI BIOS to the latest release. Please also ensure the CPU is cooled adequately. Our recommendation is to use at least a 240mm AIO liquid cooler or high-performance air cooler.

强调了散热可以缓解问题，这点我也同意，我觉得AMD用户可以用fan control适当调高下最低转速

As confirmed with AMD, any intentional manipulation of these settings can damage the processor, socket, and motherboard. To mitigate this, we have been working with AMD to define new rules for EXPO memory and SoC voltage. To help protect the CPU and motherboard, we are issuing new EFI updates to limit the maximum available SoC voltage to 1.3V.

强调你们别故意整活，否则会搞坏硬件。我打人现在怂了，限制soc电压1.3v